Legal
Gizlilik politikası
Draft — pending legal review. This text describes how Muralpod works today; it is not final until reviewed by counsel. Last updated Kasım 13, 2026.
Bu belgenin bağlayıcı metni İngilizcedir. Türkçe özet için bize yazabilirsiniz: orders@muralpod.com
This policy explains what Muralpod collects, why, and how long we keep it.
What we collect
- Seller account: shop name, email, password (stored hashed), branding you upload, resale certificates.
- Orders: Etsy order number, wall sizes, the images you upload, and your buyer's name, shipping address and optional phone number — used only to ship that order.
- Payments: handled by Stripe. We store a reference to your saved payment method and the last digits shown to you, never full card or bank numbers.
- Technical data: IP address and basic request logs, used for security (for example, rate limits on sign-in).
How we use it
To produce and ship your orders, take payment, calculate sales tax, send you order emails, and keep the service secure. We do not sell personal information and we do not contact your buyers.
Who we share it with
- Stripe — payments and sales-tax calculation.
- Shipping carriers and our shipping-label provider — the buyer's name, address and phone, to deliver the parcel.
- Email provider — to deliver order notifications to you.
How long we keep it
- Print files, previews and claim photos are deleted 90 days after delivery.
- Your buyer's name, street address and phone are erased at the same time; city, state and ZIP are kept with the invoice for tax records.
- Invoices and payment records are kept for 7 years, as US tax rules require.
Your choices
You can update your account details at any time and close your account yourself from the account page (once no order is still in progress); invoices and order records are kept as tax law requires. California residents can request access to or deletion of their personal information. Email orders@muralpod.com.